Internet service providers and Web hosts
		Software OEMs and application service providers (ASPs)
		Hardware OEMs
		Corporate IT departments
What we offer:
		Remote systems administration for servers, desktops and major network components
		24/7 monitoring for key network elements
		Level I and Level II support via phone, e-mail and chat
		Level III support via escalations
		Corporate IT help desk services
Highlights of our 24/7 technical support:
		Focus on technical support allows our team to build deep domain expertise
		Lower costs by greater than 50%
		Qualified support engineers with degrees in computer science or engineering (with technical certifications such as MCSE, RHCE, etc.)
		Integrated support - ability to provide phone, ticket and chat support with Level I, II and III support under one roof
		Customized support based on the client needs
Currently we support:
		Over 1,000 servers
		Over 300,000+ ISP, Web hosting subscribers
		Several thousand hotel rooms, cafes, dealerships with Wi-Fi connectivity
		Several thousand desktop users across variety corporate offices
		Several hundred thousand users of products from our hardware and software OEM clients